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Our Specializations
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.
Read MoreEmail marketing is the act of sending a commercial message, typically to a group of people, using email.In its broadest sense, every email sent to a potential could be considered email marketing.
Read MoreBusiness Process Outsourcing is a subset of outsourcing that involves contracting the operations for a particular business process to a third-party service provider.
Read MoreLive support is a Web service that allows businesses to communicate in real time with visitors to their Web site.Live support are commonly used to provide immediate customer support and information to clients.
Read MoreThe back office is the portion of a company made up of administration and support personnel, who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services.
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Caprius Shine is an American-managed outsourcing company. We help companies large and small to lower costs and increase productivity by providing process consulting and highly skilled, highly motivated remote staff who can match the performance of onshore staff at a fraction of the cost. But our mission goes beyond staffing and productivity. We are committed to working closely with you to establish a long-term strategy that will turn your offshore initiative into real, enduring value for your business.
At Caprius Shine there is never any obligation until you’re comfortable you’ve found the perfect fit for your business needs. You supply the vision and we can handle the rest: recruiting and pre–screening of candidates; providing all necessary office support, equipment and infrastructure; and all HR management. We can also offer a variety of levels of operational and project management depending on your needs. Contact us today for a free consultation and find out how our services can help you grow your business.
Recent technology advances such as VOIP and low–cost video conferencing have made working with remote staff easier and more cost effective than ever. Jobs that once needed to be handled locally can now be assigned to staff located anywhere in the world. The Caprius Shine provides an ideal business process outsourcing destination because of its cultural affinity with the West, the strong English language skills of staff, and its solid political, business and technical infrastructure; not to mention its low costs. These factors have led to the rapid expansion of the BPO industry and a corresponding rise in the number of BPO companies and other firms providing various forms of offshore staffing. Once the decision to outsource has been made it is vital to undertake due diligence and speak at length with potential offshoring partners in order to find the perfect fit. Outsourcing offers a host of benefits to companies of all sizes but may not be right for all businesses. Let us help you assess whether outsourcing is right for your company.
YOU SELECT YOUR STAFF AND MANAGE THEIR WORK. WE HANDLE THE REST:
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Business Process Outsourcing is a subset of outsourcing that involves contracting the operations for a particular business process to a third-party service provider.
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance etc.
The back office is the portion of a company made up of administration and support personnel, who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services.
Our Approach
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